EZVIZ C3WN
Step 1 Power-on Connect the camera and power socket to
power on the camera.
Step 2 Camera Setup
1 Create an user account. EZVIZ
-Connect your mobile phone to Wi-Fi.
-Download and install the EZVIZ app by searching
“EZVIZ” in App Store and Google PlayTM.
-Launch the app and register
an EZVIZ user account following the start-up wizard.
2 Add a camera to EZVIZ. -Log in the EZVIZ app.
-On the Home screen, tap “+”
on the upper-right corner to go to the scan QR code page.
-Scan the QR code on the body of the camera
-Follow the EZVIZ app wizard to finish Wi-Fi configuration.
You can also select wired connection.
Step 1: connect the camera to the router with a network cable.
Step 2: add the camera to EZVIZ app by scanning its QR code.
Hold the RESET button for 5 seconds when camera is running
if either adding cameras or Wi-Fi connection fails.
Step 3 Camera Installation You can install the camera on the wall or ceiling
Make sure the wall is strong enough to
withstand three times the weight of the camera.
1 Installing the Camera
-Place drill template onto the surface you have chosen to mount the camera.
-(For the cement wall/ceiling only) Drill screw holes according to
the template, and insert three expansion screws.
-Use three metal screws to fix the camera base according to the template
2 Adjusting the Surveillance Angle
-Loosen the adjusting screw.
-Adjust the surveillance angle as your desired place.
-Tighten the adjusting screw.
Make sure the microSD card slot facing downward.
Appendix
Box Content
Basics
Troubleshooting
Q: “The device is offline.” or “The device is not registered.” prom
pts when adding the camera by EZVIZ app.
A:
1. Make sure the network, that the camera is connceted to,
is normal and the DHCP of router is enabled.
2. Hold down the RESET button for 5 seconds to reset the parameters
if you manually changed the network parameters.
Q: How to use the microSD card for local storage?
A:
1. Make sure there is a microSD card inserted and
the camera is added to your EZVIZ account.
Log in the EZVIZ app and enter the “Device Details” interface, if the
“Initialize Storage Card” button appears,
you need to initialize the microSD card first.
2. The microSD card recording for the motion detection is enabled by default.
Q: The mobile phone cannot receive alarm prompts when the camera is online.
A:
1. Make sure the EZVIZ app is running on your mobile phone and
the Motion Detection Notification is enabled.
2. For Android system, make sure the app is running in background; and for iOS,
enable the message push function in “Settings > Notification”.
3. If still no alarm prompts, hold down the RESET button for 5 seconds
restore the camera settings.
Q: Live view or playback failed.
A: Make sure your network is well connected. Viewing live video needs a good bandwidth.
You can refresh the video, or change a network and try again.
Q: How to connect to another Wi-Fi?
A: Hold the RESET button on the camera for 5 seconds to
reset and restart the camera and reconnect the Wi-Fi about 1 minute later
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